30 Apr 2024

3 key takeaways from Leadership and Innovation Meeting

The APSCo UK & OutSource Leadership & Innovation bi-annual meeting took place this morning at LinkedIn London HQ.

Melanie Forbes, OutSource MD, kicked off the meeting with a short introduction and overview. She provided the attendees with updates from APSCo OutSource, including a brief overview of our next thought leadership piece which will be released on the 20th of May. This content will be exclusively available to all OutSource members and is focused on AI & Technology.

In the first session "Navigating the New Era of Recruitment with Emerging Technologies," Adam Hawkins, Head of Search & Staffing EMEA & LATAM at LinkedIn, explored the intersection of technology and talent in the dynamic workplace of today. The session provided actionable strategies for leveraging emerging technologies like Generative AI to drive productivity and skill proficiency within organisations. Drawing insights from LinkedIn's Future of Recruiting Report, Adam guided Members through assessing their organisation's readiness and charting a course for progress in enhancing productivity through automation and embracing a skills-first approach to workforce planning.

During the second session, Adrian Love, Accenture’s EMEA Recruitment Director, delved into how GenAI is changing Talent Acquisition, addressing clients' biggest questions, Accenture's own AI Adoption Essentials, and a look ahead to tomorrow for AI and people within Talent Acquisition and beyond.

This presentation was primarily aligned with Accenture’s recently published paper entitled: "A New Era of Generative AI for Everyone,"

We ended the meeting on a high note with a panel discussion with our speakers, alongside Tom Davenport, CEO of Alvius, and Clive Mills from Warner Bros.  The session sparked lively exchanges and provided invaluable insights with active participation from the audience.

The 3 key takeaways from the meeting:

Experiment with consumable AI

By experimenting with consumable AI, teams can optimise processes, enhance productivity, and deliver tailored solutions to clients. Starting with these AI explorations lays the foundation for understanding the technology's potential and limitations, ensuring informed decision-making when integrating AI into daily workflows. Investing in such initiatives early on not only cultivates a more adaptive and forward-thinking workforce but also positions the company at the forefront of technological advancement.

Focus on people

When implementing AI and tech tools, it is crucial to prioritise the skills, training, and augmentation of employees. By empowering the workforce with the skills needed to leverage AI effectively, companies can unlock its full potential and drive sustainable growth. This involves providing comprehensive training programs, fostering a culture of continuous learning, and offering opportunities for upskilling and reskilling. By placing people at the centre of AI investments, companies ensure a smoother adoption process and cultivate a workforce that is adaptable, innovative, and equipped to thrive in an increasingly technology-driven landscape.

It’s not what’s left for humans in the age of AI, it is what’s possible for humans in the age of AI

In the age of AI, the focus shouldn't dwell on what tasks remain for humans amidst automation, but rather on the boundless possibilities that emerge for human potential. AI's integration into various aspects of life and work doesn't diminish human relevance; it amplifies our capacity to innovate, create, and explore new frontiers.